Returns and Refunds

We are confident that you will be delighted with our products. However, if you do need to return an item for whatever reason, then no problem! We offer a simple return policy.Email to hiya@spunkypaws.co within 14 days and return items unworn and undamaged within 30 days from date of purchase and we’ll refund you the full purchase price or replace it. The choice is yours. No questions asked – although we do appreciate feedback to help us improve our service and quality.

Exchanging Sizes / Refunds

To exchange any clothing for another size, please ensure the goods are returned to us undamaged and unworn to the following address:

F9 The Business Space
Hooton Road
Hooton
CH66 7NZ

Please write us a note of your name / order number and the size you require for the exchange or if you require a refund.Unfortunately we are unable to cover postage costs at this time.

Other Returns
If your order has been damaged in the post, is faulty or incorrect, please get in touch with us and we will advise on the issue – hiya@spunkypaws.co